How We Vet
Anyone can put a photo of a coach on a website. What decides whether a trip is safe is who is permitted to operate it, what they are insured for, and how old the equipment is. Here is exactly what we check.
Authority & USDOT verifiedInsurance and COI on fileRe-checked, not checked once
The Checks
Every operator in the network passes this before joining, and is re-checked to stay in it. Anyone who slips below the standard comes off the list.
Active interstate operating authority and USDOT registration, verified against the public record — not taken on a phone call.
Liability limits confirmed and certificates on file. Where your organization requires it, we obtain a certificate naming you as additionally insured for the trip.
FMCSA safety rating and inspection history reviewed. A rating is a floor, not a finish line, and a poor one is disqualifying.
Fleet model years recorded at signup. Some institutions stipulate nothing older than five years and many stipulate nothing at all — we hold the data either way so we never assign an ineligible coach.
Commercially licensed drivers with the correct endorsements, working within federal hours-of-service limits. Routes are planned around those limits rather than against them.
A mechanical failure at 6am is why the network exists. Comparable equipment is substituted, from another operator where necessary, at no additional cost to you.
How It Works
Authority, insurance, safety rating and fleet data are collected before an operator can be assigned anything.
If your school, employer or venue has its own standards, we match the operator to them rather than the other way round.
You know which company is carrying you, in writing, before you sign.
Use this on anyone, including us
1. What is your USDOT number? It is public. You can look up their safety record in minutes, and a company that hesitates has told you something.
2. Who is actually operating the coach? Many companies broker trips. That is normal — but you should be told, in writing, and we are.
3. What are the liability limits, and can I get a certificate? If the answer is vague, keep calling.
4. How old is the equipment? A photo on a website is not an answer.
We publish these because a buyer who asks them gets a better trip, from us or from anyone else. How our operator network works.
Send the trip and any safety or insurance requirements your organization carries. We will tell you plainly whether we can meet them.
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